Your privacy is very important to us and we do not collect personal information from you when you visit our website without your prior consent.
We collect data from our website to help us understand how people access it and what people are using it for. This also helps us to work out whether there have been any technical problems with the site. The information that we collect does not contain your personal information and we cannot link it with individual visitors.
We collect personal information only when you specifically and knowingly give it to us. Examples of this are when you send an email to us, or when you fill in an online form giving us your details. We only use the information that you give to us for the reasons stated at the time that you provide it. The only exception to this is where we have a legal obligation to share the information that you provide, or where there is provision in law to do so.
All information that you give to us is processed, actioned and stored in accordance with the Data Protection Act.
Subject access requests
Under the Data Protection Act, you can make a formal request for information about whether we hold information about you and why we have this information. You can also request copies of information that we hold.
External service providers
Occasionally we work with other service providers to help us to deliver services. Your information is only shared with these companies to allow them to carry out the particular service that you have requested, or for them to provide you with the information that you have asked for. They do this on our behalf and we take all reasonable steps to ensure that each company we work with has proper systems in place to protect personal data.
Links to external sites
Our site contains links to other websites. The inclusion of these links is for your convenience and it does not imply that the Council endorses products or services contained on external sites in any way. Because these links are outside of our control, we cannot guarantee that all of the links will work all of the time. We cannot guarantee your privacy once you have left the Council’s site.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a banner message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Blackburn to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended or may not be able to access the site at all.
This Website uses analytics services provided by a range of service providers including Google Analtyics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the products and services offered through it. You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website it does enable us to continually improve our business.
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.